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FAQs

Browse through our most frequently asked questions.

Can’t find your question? Contact our sales team.

Finances

What is a Deferred Management Fee (DMF)?

Like the majority of retirement village operators, RetireAustralia retains a portion of the funds from the sale of your apartment as a deferred payment fee. This deferred payment fee covers large-scale village improvements and RetireAustralia’s investment.

Our independent living residence contract, offered in our leasehold and licence villages, allows you to calculate exactly how much you’ll get back based on your entry payment. The deferred payment fee will not exceed 35%, no matter how long you stay in the retirement village.

Do I need to pay Stamp Duty?

No, RetireAustralia provides a 99 year lease and a licence to occupy the property which does not trigger stamp duty.

What is guaranteed buyback?

Under our independent living residence contract, offered in our leasehold and licence villages, we will buy back your retirement home if not sold within 6 months to give you the certainty to plan your next move.

Village & lifestyle

What is a retirement village?

A retirement village is a community of homes and facilities designed for over 55’s who are active enough to live independently in their own home.

Residents of retirement villages benefit from added security, a community environment and additional features like community facilities and village staff on hand for assistance.

Can family and friends stay with me?

This is your home, so family and friends are welcome to stay with you.

One of the best parts about our village is that residents know who their neighbours are. So, for extended stays, residents need to talk to their Village Manager and let them know who is staying and for how long.

How will I benefit from living in a retirement village?

A retirement village like Wood Glen will give you a feeling of being part of a community of like minded people. These are people in a similar stage of their life who are also looking for connection with others. There are quality amenities and social activities within the village so you won’t need to travel anywhere to play a game of lawn bowls or to take a swim. You can live in a completely independent unit, but if your needs change, you can take advantage of care services in your own home as you need them. You can get as involved in the social side of life as you like, or keep to yourself and join in down the track.

Are pets allowed?

Absolutely, Wood Glen Retirement Village and The Rise is pet friendly and we welcome residents to bring their four-legged friends!

All pets are subject to Village Manager approval to ensure the safety of our residents comes first.

Can I keep my car?

Yes! There are allocated car parks for each apartment.

Community & facilities

What community facilities are available?

The Rise is located within Wood Glen Retirement Village, a well-established, vibrant retirement community. The Rise residents can make full use of the village’s five-star, resort-style facilities, including a bar, hair salon, bowling green, swimming pool, spa, auditorium, billiards table and more.

What social activities are available?

Wood Glen is a vibrant and active village that the residents make full use of. While the village is managing its response to COVID-19 it is not committing to regular scheduled activities. We look forward to recommencing our regular weekly activities in the future.

Are transport services available?

The Wood Glen village bus is on hand to get you to and from a range of regular outings. The bus does trips to Erina Fair, Fountain Plaza, The Leagues Club, and even Gosford.

Erina Fair, located across the road, is also home to the main bus terminal which can take you anywhere on the Central Coast.

Are there shops and restaurants located nearby?

Erina Fair shopping centre is located next door so residents will have all amenities on their door step, including medical facilities, shopping, cafes, restaurants, cinemas and more.

Care

If my circumstances change, do I need to move out of my home?

As we get older, having the right level of support is key to maintaining independence and quality of life. At The Rise you can maintain a self-sufficient, independent lifestyle with more time for the things you enjoy.

But, should you ever face health challenges, rest easy knowing you can access care and support through RetireAustralia’s own Home Care Services. This makes life a little easier and gives you peace of mind that, should your needs change, you can continue to stay safely in your own home for longer.

What is RetireAustralia Home Care?

Our home care team can help with household chores, meal preparation, showering, dressing, and medication support, to name a few. Care is tailored to your individual needs and funded privately or through access to an approved government funded Home Care Package (HCP). We can even help you navigate HCP approval through My Aged Care, the government assistance platform.

Why choose RetireAustralia Home Care?

1) Familiar, trusted staff deliver quality services, which include:

  • Housekeeping
  • Help with showering and dressing
  • Help managing medication
  • Taking you shopping or to the doctor
  • Help with errands like walking the dog
  • Wound care and other clinical support (delivered by Registered Nurses)
  • Assistance with navigating My Aged Care to access government-funded care
  • Coordinating care services

2) Flexibility to choose as much or as little support as you need at the time that suits you

3) Staff are located at the village or close by, meaning residents can spend more of their allocated home care package on the services they need instead of staff travel

4) Our experienced care team can assist residents with a home care package approval in navigating the pathway to funded care through My Aged Care

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CONTACT US TODAY

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RetireAustralia is a leading retirement village owner and operator with 27 communities across Queensland, New South Wales and South Australia.
Call us on 1800 955 070 to find out more.